FAQ

Welcome to Tractor Nutrition’s FAQ section. Below, you’ll find answers to the most common questions about our products, orders, shipping, and more.

1. About Our Products

1.1 Are Tractor Nutrition supplements safe to use?
Yes, all our supplements are formulated using high-quality ingredients and manufactured in compliance with industry standards to ensure safety and effectiveness. However, we recommend consulting a healthcare professional before starting any new supplement.

1.2 Do your products contain any banned substances?
No, our products are free from banned substances and comply with international health and safety regulations.

1.3 Are your supplements suitable for vegetarians or vegans?
Some of our products are vegetarian- or vegan-friendly. Please check the product description or contact us for more details.

2. Orders and Payments

2.1 How can I place an order?
You can place an order directly on our website by selecting the desired products, adding them to your cart, and completing the checkout process.

2.2 What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and secure online payment options.

2.3 Can I modify or cancel my order after placing it?
If your order has not yet been processed for shipping, you may request modifications or cancellations by contacting our customer support team as soon as possible.

3. Shipping and Delivery

3.1 How long does shipping take?
Shipping times vary based on your location. Estimated delivery times will be provided at checkout.

3.2 Do you offer international shipping?
Yes, we offer international shipping to selected countries. Please check our shipping policy for more details.

3.3 How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

4. Returns and Refunds

4.1 What is your return policy?
We offer a 30-day return guarantee if the product has a quality issue that affects your health. Products must be returned in their original condition to qualify for a refund.

4.2 How do I request a refund?
To request a refund, please contact our customer service team. Refunds will be issued using the original payment method.

4.3 How long does it take to process a refund?
Refund processing times may vary, but it typically takes between 5–10 business days after the return is received and approved.

5. Account and Support

5.1 Do I need to create an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track your orders and save your details for future purchases.

5.2 How can I contact customer support?
You can reach us via email or phone. Our support team is available to assist you with any inquiries.

📧  sales@tractornutrition.com

📞  +20 10 25707444

If you have any other questions that aren’t listed here, feel free to reach out to our support team. We’re happy to help!